James GHigher Ponds Student education loans was an educatonal loan servicer you to definitely deals with the U.S. Agencies out of Knowledge. Due to the fact a beneficial servicer, the company accounts for permitting consumers create asking and you can money to have government student education loans.
Definition and you will Example Great Lakes College loans
High Ponds Instructional Mortgage Attributes depends for the Madison, Wisconsin-area of the Higher Ponds area-though 
it also offers student loan servicing across the country. It’s among six private firms that deal into You.S. Company off Degree to manage this new battery charging out of government student loans.
High Lakes the most commonly tasked education loan servicers. Since the very last quarterly report, Great Lakes is actually assigned 18% of brand new education loan regularity, the largest percentage of student education loans.
Higher Lakes Student education loans was an affiliate marketer out of Nelnet Diversified Selection, LLC. Nelnet by themselves covers several% of government student loan account.
Imagine a school graduate is just about to begin making student loan repayments. Great Lakes Student loans will help the fresh new borrower comprehend the commission agenda plus the interest rates. What if that beginner can’t afford the complete payment per month count immediately after graduation.
Great Ponds could offer expanded and you may graduated commission arrangements where the newest repayments begin small and gradually rating big. However, appeal have a tendency to accrue for the harmony due, and it will cost more as a whole interest along side lifetime of your loan.
Just how High River Student education loans Performs
If you have federal figuratively speaking, you will be automatically assigned financing servicer who can carry out your bank account and you will repayments.
Following Company regarding Knowledge works with your university to process the education loan request and you may spend the income, your bank account might possibly be given over to that loan servicer such as for instance just like the High River Student loans. You do not get to decide which servicer you are tasked.
Servicers need to get in touch with you once they’ve been assigned to take control of your financing, usually following the first commission of your own education loan disbursement. That it servicer will be your section out of get in touch with for everybody things relating to your figuratively speaking, regarding earliest battery charging toward final commission.
You are able to suit your account to be gone to live in a great the new servicer. If it happens, this new servicer are expected to make contact with both you and alert your of your own change. You can look at the newest servicer on the Federal Student Services account.
Initial, because you don’t have to repay the student loans when you are inside college, you may also only have to contact Higher Lakes Student loans when the you’ve got concerns or need to look at the equilibrium. As soon as your payment months kicks during the, High Ponds provide:
- Help if you find yourself having difficulties paying
- Options to replace your repayment bundle, and so you can a full time income-motivated cost package
- Applications for student loan deferment otherwise forbearance-a couple of an easy way to suspend or decrease your costs briefly
- Suggestions about if government student loan integration suits you, and how to complete the techniques when it is
Constantly open telecommunications from the student loan servicer. It may contain big date-sensitive advice, eg notification regarding missed repayments if you don’t delinquency.
If you have people concern on the whether or not the correspondence you received is actually genuine, possible have a look at. See and you will sign in your own Federal College student Aid account to gain access to your federal student loan facts, including your servicers per financing.
Specific fraudsters may get in touch with individuals and work out not true states from the scholar financing forgiveness or the loan status. Of several personal debt-recovery enterprises together with hope education loan recommendations, just to charge individuals to possess items that try or even totally free, particularly applying for deferment or reducing repayments. Find out the signs of a fraud to safeguard yourself.
Ways to get in touch with Great Ponds Student loans
Whether you are paying down your education loan very early otherwise having problems and make monthly obligations, here is how to get hold of the firm:
- Log into your on line High Ponds account so you’re able to almost take a look at and you can take control of your student loans.
- Name (800) 236-4300 Tuesday because of Monday out of seven an effective.m. so you’re able to 9 p.m. Main Date.
- Fill out a questionnaire towards Higher Lakes’ contact form so you’re able to demand get in touch with thru email.
- Upload faxes so you’re able to (800) 375-5288.
- Send post in order to High Ponds, P.O. Container 7860, Madison, WI 53707-7860.
Stick to ideal of one’s Great Lakes figuratively speaking to store her or him when you look at the good updates and include yourself out of fees, injury to your credit score, or even education loan default or salary garnishment.